This afternoon I called my credit card company about the charge I questioned. See yesterday's blog. After following all the prompts, keying in all the numbers they asked for, and evidently assuring them that I really am me, I was finally told that I would be connected to the next available fraud agent. This was all done with mechanical voices of course. Then came 45 minutes of listening to their recorded reassurance that my call was important to them and please continue to wait. I got the laundry folded and the dishwasher emptied while I waited. Finally a real live person spoke with me and I discovered that the five dollar charge I was questioning really was my charge. However, and this was a surprise to me, the agent read off a list of three charges to my account that they had declined. One was from a hodge podge of numbers that neither of us could make any sense of for $141?? Another had been charged in Georgia (the country, not the state) and the last one had been charged in Nebraska. Since I haven't traveled anywhere during the last 18 months or so, I knew none of these were my charges. Happily, the nice lady on the phone agreed with me. Needless to say, I'll be getting a new card in the mail.
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