A local dry cleaning company has offered a pick up and delivery service for several years, where I live, but lately they have improved the service by making it door to door, for the same price as if you took clothes to one of their stores. I had been meaning to take advantage of this service for a couple of weeks since I met their delivery person in the elevator. On Tuesday, I met her in the elevator again, and deciding to take advantage of the situation, asked her to come to my apartment to pick up my dry cleaning. She came, I handed over two blazers and a sweater, gave her my credit card info, and off she went, promising that the clothes would be returned clean by Friday. I told her I would be gone most of the day on Friday and she assured me that was no problem, she would leave the garments hanging on my door. The door knocker is a handy place to hang something. She said she did it all the time and never had a problem. I believed her because I think my neighbors are honest and I can't imagine why they would want my clothes. A note here, when I was selling real estate and someone said there would be "no problem" there always was. Sure enough, Friday came and went and no clean garments showed up on my door knocker. This morning I called the delivery lady (DL) and asked, nicely, where my dry cleaning was? She said she had delivered it yesterday as promised. I said it wasn't here. All of this by texts of course. I called the office here to see if it had been delivered to the wrong door and turned in at the office. No such luck. Then I heard back from my DL. She had indeed delivered it to the wrong door, actually the right door but in the wrong building. I called the office again, to let them know the lost had been located, and before I could head over to the other building, our helpful assistant manager showed up at my door with the clothes. So all is well. But later today I received a survey request from the dry cleaners, asking me to rate their service. Maybe I'll just ignore it, or maybe I'll suggest they read my blog.
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