...until the fire. Every second Tuesday our cleaning lady (who we have used with never a problem for several years) comes in the morning to clean our whole house. While she is here we typically leave for a few hours to stay out of her way. Today was no different.
First my spouse and I went to Klem's for breakfast, then on to do some shopping. After a stop at DeBrands for a couple of Easter gifts and a drive into the country to A Taste of Tradition, our favorite bakery, to stock up on bread and other goodies, we were starting home when we got a call from our cleaning lady. She was rather upset because our microwave had burst into flames soon after she finished cleaning it.
She got the flames out by putting a wet wash cloth over them and then unplugged the microwave. Good thinking on her part. We got home as quickly as we could and surveyed the damage. The fire had burned a hole on the inside of the door, outherwise the inside didn't look too bad. Our cleaning lady was very apologetic even though none of us could see how this could possibly have been her fault. She had used the same cleaner (Dawn soap) that she always uses on all our kitchen surfaces. She assured us that she has insurance that probably would cover the repair or replacement, but we decided to see how else we might deal with the problem first.
This microwave had been installed when we remodeled our kitchen in February, 2025, making it one year and one month old and, you guessed it, out of warranty. My wonder spouse spent quite a lot of time phoning the manufacturer, the store where we bought it, and anyone else he could think of, to try to figure out what went wrong and what recourse we might have. MIcrowaves are supposed to cook food, they are not supposed to burst into flames.
The fire is out, as I said, and the only burn now is the slow burn my wonder spouse is doing. He will continue his quest for answers tomorrow. To be continued...
This is what the inside of the the microwave door looks like. Not a pretty sight.
No comments:
Post a Comment