I like to think of myself as a forgiving sort of person, not one to hold a grudge, but there is one grudge I have held for about 15 years. It was early December and I was shopping for Christmas gifts for my four young grandchildren. I decided to stop at Meijer's because they had some good sales going on. My cart was heavily loaded as I pushed it up to the checkout counter. The nice young clerk, who I'm sure was every bit as weary as I was (it was late in the day) suggested that if I applied for a Meijer's credit card I could save 10% on my purchases. Since I had quite a few items, I realized that I could save a nice amount of money and I took her up on the deal. I could always cut up the card later. I gave her all the information she needed then was told that the next step was to go to the customer service counter to finish the process. I wasn't thrilled, but pushed my heavy cart out of the checkout lane, across the store to Customer Service, where we completed the process and I was given a slip of paper with my new account number and the assurance that I could use my "card" today but the actual card would arrive in the mail. So that seemed good and J headed back to check out, in another long line in a different lane with a different clerk. When it was finally my turn I handed the slip of paper to the clerk to make my payment and was informed that I could only charge $60 on my new card. That was company policy on a new card. Let me state here that I was gainfully employed and had excellent credit. At that point I was really tempted to leave my cart load of gifts and just walk out, but I didn't want to do all that shopping again so I pulled out another credit card to pay the balance, realizing that my big savings, for all this hassle, was six dollars. I was steamed and vowed to myself that I would never shop at Meijer's again. And I never have, until today. I took a cousin to lunch today. She's older than I am and doesn't drive any more. She wanted to go to Bob Evans so we went to the one on Dupont Road, delicious as always. As we were heading home she asked if we could stop at the new Meijer's on Dupont. We did, and the clerks were very pleasant and helpful so I behaved myself. It's a huge store, and yes, I did buy a few items that I needed while my cousin shopped. So, does this mean I'm not holding a grudge any more? Not sure, but I guess shopping there once every 15 years won't kill me.
No comments:
Post a Comment