This was a day of learning for me. I'm always happy to learn new things, even if I don't appreciate the immediate value, but in one case today the value in time saved was immediately apparent. I had noticed, just in passing a few weeks ago, the small sign announcing UPS service on the front of our local Do It Best store. I live on the east side of Fort Wayne and, until I saw that sign i thought my nearest options were way south of Fort Wayne near the airport or way north of town on Dupont Road. Since my west coast brother told me yesterday that the best way to send a package to them was by UPS, I happily took the two packages I needed to ship right around the corner to Do It Best this morning. They were wrapped, clearly addressed, excessively taped and, I thought, ready to go. A helpful front counter clerk pointed me to the correct counter, at the back of the store, where I found another very pleasant clerk ready to help me. There was NO LINE. Of course that could change as we get closer to Christmas, but today the whole process was so easy. Just one thing surprised me. When I set my two boxes (one for the east coast and one for the west) on the counter, she said "Are you shipping something or dropping off?" Well, that perplexed me, because I was expecting to need to drop off my packages, if I wanted them to be shipped. So, being not too proud to look dumb, I asked her what the difference was? It turns out that you can go on line, fill out all the necessary information, and have the official label on your package when you carry it in to the store. Thus saving about ten minutes of the clerk's typing time. A valuable lesson learned that I hope I remember eleven months from now.
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